|
JavaScript not enabled |
If you would like instructions on how to enable JavaScript, you can find them here:
How to enable JavaScript If you prefer to use the website without JavaScript enabled, you can reach specific site sections by using our site map: Contact Citi Cards |
Contact Citi Cards
Quick Reference
|
Online Technical Assistance For help accessing and using this website Consumer: 1-800-347-4934 Business: 1-866-422-3091 |
Lost or stolen credit cards 1-800-950-5114 |
Internet Security Specialists For suspicious or phishing email and online safety 1-888-285-9696 |
Citi® Consumer and College Student Cards
Phone Numbers for General Assistance
|
Online Technical Assistance For help accessing and using this website |
1-800-347-4934 |
| Lost or stolen credit cards | 1-800-950-5114 |
| TDD/TTY for the Hearing Impaired | 1-800-325-2865 |
| Outside the U.S. -- Call Collect | 1-605-335-2222 |
| Servicio al cliente en español | 1-800-947-9100 |
|
Internet Security Specialists For suspicious or phishing email and online safety |
1-888-285-9696 |
Phone Numbers for Specific Citi Cards
| Citi® / AAdvantage® Cards | 1-888-766-2484 |
| Citi® AAdvantage® American Express® Cards | 1-866-449-2484 |
| Citi® Diamond Preferred® Rewards American Express® Card | 1-866-480-2484 |
| Citi® Dividend American Express® Card | 1-866-459-2484 |
| Citi ForwardSM | 1-800-950-5114 |
| Citi ForwardSM by myspaceTM | 1-800-950-5114 |
| Citi® Platinum American Express® Card | 1-866-451-2484 |
| Citi® PremierPass® American Express® Card | 1-866-461-2484 |
| AT&T Universal Cards | 1-800-423-4343 |
| Citi Chairman® American Express® Card | 1-800-797-0759 |
| Citi® Diamond Preferred® Rewards Card | 1-800-633-7367 |
| Citi® Diamond Preferred® Rewards Center | 1-800-323-4642 |
|
Citi® CashReturns® Citi® Diamond Preferred Card Citi® Dividend Card Citi® mtvUTM Platinum Select® Visa® Card for College Students Citi® Platinum Select® Card Citi® Smart Card Citi® Upromise® Platinum Select® MasterCard® |
1-800-950-5114 |
| Citi® Illumina Card | 1-800-822-7042 |
| Citi MasterCard® | 1-866-510-2761 |
| Citi PremierPass® Cards | 1-800-967-9800 |
| Citi® SimplicitySM Cards | 1-866-696-5673 |
| Citi® Secured MasterCard® | 1-800-726-2109 |
| Citi® Upromise® World MasterCard® | 1-866-493-7137 |
| Citi® Driver's Edge® | 1-800-967-8500 |
Phone Numbers for Store & Gasoline Cards
| Bloomingdale's Credit Card | 1-800-950-0047 |
| CITGO Plus Credit Card | 1-800-756-2484 |
| ExxonMobil Card | 1-800-344-4355 |
| Macy's Credit Card | 1-866-593-2543 |
| Phillips 66®-Conoco®-76® Personal Card | 1-800-722-2617 |
| Sears Card® | 1-800-917-7700 |
| Shell Card | 1-800-331-3703 |
| Sunoco® Card | 1-888-409-8882 |
| The Home Depot® Consumer Credit Card | 1-866-875-5488 |
Mailing Addresses
|
AT&T Universal Cards Regular Payments1 P.O. Box 183037 Columbus, OH 43218-3037 Overnight Delivery / Express Payments Attn: Payments Dept 1500 Boltonfield Street Columbus, OH 43228 General Correspondence P.O. Box 6500 Sioux Falls, SD 57117-6500 |
|
CITGO Plus Credit Cards Processing Center Des Moines, IA 50362-0300 Overnight Delivery / Express Payments CITGO Credit Card Center 4740 121st Street Urbandale, IA 50323 General Correspondence CITGO Credit Card Center P.O. Box 6401 Sioux Falls, SD 57117 |
|
Citi Cards Regular Payments1 Citibank / Choice P.O. Box 6000 The Lakes, NV 89163-6000 Overnight Delivery / Express Payments Citibank Attention: Payments Dept. 1500 Boltonfield Street Columbus, OH 43228 General Correspondence Citibank Customer Service P. O. Box 6500 Sioux Falls, SD 57117 |
|
Citi ForwardSM Regular Payments1 Citibank / Choice P.O. Box 6000 The Lakes, NV 89163-6000 Overnight Delivery / Express Payments Citibank Attention: Payments Dept. 1500 Boltonfield Street Columbus, OH 43228 General Correspondence Citibank Customer Service P.O. Box 6500 Sioux Falls, SD 57117 |
|
Citi ForwardSM by myspaceTM Regular Payments1 Citibank / Choice P.O. Box 6000 The Lakes, NV 89163-6000 Overnight Delivery / Express Payments Citibank Attention: Payments Dept. 1500 Boltonfield Street Columbus, OH 43228 General Correspondence Citibank Customer Service P.O. Box 6500 Sioux Falls, SD 57117 |
|
Citi MasterCard® Regular Payments1 Processing Center Des Moines, IA 50364-0001 Overnight Delivery / Express Payments Processing Center 4740 121st Urbandale, IA 50323-2402 Correspondence Address PO Box 653091 Dallas, TX 75265-3091 |
|
ExxonMobil Card Payments Processing Center Des Moines, IA 50361-0001 Overnight Payments (If Applicable) Citi Cards 4740 121st Street Urbandale, IA 50323 Correspondence Address Credit Card Center P.O. Box 6404 Sioux Falls, SD 57117 |
|
Macy's and Bloomingdale's Card Regular Payments2 P.O. Box 183083 Columbus, OH 43218-3083 General Correspondence P.O. Box 8118 Mason, OH 45040 Disputed Charges P.O. Box 8066 Mason, OH 45040 Disputed Credit Report Accuracy P.O. Box 8218 Mason, OH 45040 |
|
Phillips 66®-Conoco®-76® Personal Card Regular Payments P.O. Box 689058 Des Moines, IA 50368-9058 Overnight Delivery / Express Payments Citi Payment Processing Center 4740 121st Street Urbandale, IA 50323 General Correspondence P.O. Box 689140 Des Moines, IA 50368-9140 |
|
Sears Card® Regular Payments3 Payment Center P.O. Box 182149 Columbus, OH 43218-2149 Overnight Delivery / Express Payments Payment Center 1500 Boltonfield St. Columbus, OH 43228 General Correspondence Credit Card Services P.O. Box 6923 The Lakes, NV 88901 |
|
Shell Card Regular Payments P.O. Box 183018 Columbus, OH 43218-3018 Overnight Delivery / Express Payments 1500 Boltonfield Street Columbus, OH 43228 General Correspondence P.O. Box 6406 Sioux Falls, SD 57117 |
|
Sunoco® Card Regular Payments Sunoco Processing Center P.O. Box 689153 Des Moines, IA 50368-9155 Overnight Delivery / Express Payments Sunoco Payment Processing Center 4740 121st Street Urbandale, IA 50323 General Correspondence Credit Card Center P.O. Box 6407 Sioux Falls, SD 57117 |
|
The Home Depot® Credit Card® Regular Payments4 The Home Depot Credit Services Processing Center Des Moines, IA 50364-0000 Overnight Delivery / Express Payments THD/Citibank 4740 121st Street Dept THD Urbandale, IA 50323 General Correspondence The Home Depot Credit Services P.O. Box 6405 Sioux Falls, SD 57117 |
|
Citi PlannerSM Regular Payments4 Citi PO BOX 183113 Columbus, OH 43218-3113 Overnight Delivery / Express Payments Citi Cards Attn: Payments Dept. 1500 Boltonfield Street Columbus, OH 43228 1-800-950-5114 General Correspondence Citibank Customer Service P.O. Box 6500 Sioux Falls, SD 57117 |
CitiBusiness® and Professional Cards
Phone Numbers for General Assistance
|
Online Technical Assistance For help accessing and using this website |
1-866-422-3091 |
| TDD/TTY for the Hearing Impaired | 1-800-325-2865 |
| Outside the U.S. -- Call Collect | 1-904-954-2712 |
Phone Numbers for Specific Citi Cards
| CitiBusiness® Card with ThankYou Network® | 1-800-750-7453 |
| CitiBusiness® Card | 1-800-750-7453 |
| CitiBusiness® / AAdvantage® Cards | 1-800-732-6000 |
| CitiBusiness Premier PassSM | 1-800-793-3402 |
| Citi® ProfessionalSM Cards | 1-866-834-9486 |
| AT&T Universal Business Rewards Card | 1-877-288-4577 |
| Staples Business Card | 1-800-767-1291 |
|
ThankYou Network® Monday to Friday, 8 a.m. to 1 a.m. ET Saturday 9 a.m. to 9 p.m. ET |
1-800-842-6596 TDD/TTY: 1-877-693-0218 |
Mailing Addresses
|
CitiBusiness® Card with ThankYou Network® Regular Payments1 CitiBusiness Card P.O. Box 6401 The Lakes, NV 88901-6401 Overnight Delivery / Express Payments CitiBusiness Card 8725 W. Sahara Avenue The Lakes, NV 89163 General Correspondence CitiBusiness Customer Service P.O. Box 44180 Jacksonville, FL 32231-4180 |
|
CitiBusiness® Card Regular Payments1 CitiBusiness Card P.O. Box 6401 The Lakes, NV 88901-6401 Overnight Delivery / Express Payments CitiBusiness Card 8725 W. Sahara Avenue The Lakes, NV 89163 General Correspondence CitiBusiness Customer Service P.O. Box 44180 Jacksonville, FL 32231-4180 |
|
CitiBusiness® / AAdvantage® Cards Regular Payments1 Citibank P.O. Box 6537 The Lakes, NV 88901-6537 Overnight Delivery / Express Payments CitiBusiness Card 8725 W. Sahara Avenue The Lakes, NV 89163 General Correspondence CitiBusiness / AAdvantage® Customer Service P.O. Box 44180 Jacksonville, FL 32231-4180 |
|
CitiBusiness® PremierPass® Cards Regular Payments1 CitiBusiness Card P.O. Box 6401 The Lakes, NV 88901-6401 Overnight Delivery / Express Payments CitiBusiness Card 8725 W. Sahara Avenue The Lakes, NV 89163 General Correspondence CitiBusiness Customer Service P.O. Box 44180 Jacksonville, FL 32231-4180 |
|
Citi Professional Cards Regular Payments1 Payment Processing Center P.O. Box 6537 The Lakes, NV 88901-6537 Overnight Delivery / Express Payments Attention: CitiBusiness Card 8725 W. Sahara Avenue The Lakes, NV 89163 General Correspondence Citibank Customer Service P.O. Box 44167 Jacksonville, FL 32231 |
|
AT&T Universal Business Rewards Card Regular Payments P.O. Box 6537 The Lakes, NV 88901-6537 Overnight Delivery / Express Payments AT&T Universal Business Rewards Card 8725 W. Sahara Ave. The Lakes, NV 89117 General Correspondence AT&T Universal Business Rewards Card P.O. Box 44180 Jacksonville, Fl 32231-4180 |
|
Staples Business Card Payments P.O. Box 689020 Des Moines, IA 50368-9020 Overnight Payments (If Applicable) CitiCards Attn: Staples 4740 121st Street Urbandale, IA 50323 General Correspondence P.O. Box 689163 Des Moines, IA 50368 |
Other Citi Businesses
Phone Numbers for Services
|
Personal Banking Checking and Savings Bank Account Information 1-800-627-3999 (TTY: 1-800-945-0258) Online Banking & Bill Payments 1-800-374-9700 (TTY: 1-877-693-0372) CitiGold 1-888-248-4465 (TTY: 1-800-788-6775) CitiGold Online Banking & Bill Payments 1-866-405-4036 ThankYou® Rewards Network ThankYou Network for Checking Accounts Enroll your Checking Account in ThankYou Network 1-800-374-9700 ThankYou Network for Citi Cards 1-800-THANKYOU 1-800-842-6596 TDD/TTY: 1-877-693-0218 Monday to Friday, 8 a.m. to 1 a.m. ET Saturday 9 a.m. to 9 p.m. ET Outside the U.S. (call collect) 1-859-283-8016 |
Lines & Loans Mortgage 1-800-667-8424 (New Customers) 1-800-283-7918 (Existing Customers) Home Equity Lines & Loans 1-877-362-9100 (TTY: 1-800-788-0002) Student Loans 1-800-967-2400 |
Investing & Planning Morgan Stanley Smith Barney Investments 1-800-846-5200 (TTY: 1-800-788-6775) IRAs and Rollover IRAs 1-800-695-5911 (TTY: 1-800-788-6775) |
CitiBusiness Accounting Servicing 1-877-528-0990 (TTY: 1-800-788-0002) Online Banking & Bill Payments 1-800-285-1709, Option 1 Wires Specialty Services Unit 1-877-528-0990, Option 5 Business Banking Gold 1-888-484-2484 |
1,2,3,4 Crediting Information